Breakfast Experience Lead — Made-to-Order & Guest Service

Courtyard Durham Duke University/Downtown; Durham (NC); On-site; USD 1,790,880 - 2,479,680; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA/FSA plans

Dependent care FSA

Identity Theft Protection

Commuter benefits

Pet Insurance

Paid time off

401(k) retirement plan

Job summary

Island Hospitality is seeking a Breakfast Attendant to oversee the hotel’s breakfast service and ensure guest satisfaction and product quality standards are met. You will be a reference point for guests while preparing and serving breakfast items in the hotel breakfast or reception area.

The role may require flexible scheduling and a strong commitment to hospitality excellence, teamwork, and maintaining a clean, welcoming dining space for all guests.

Qualifications

• Highly motivated team player with initiative and desire for achievement.
• Ability to handle problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

Responsibilities

• Provide breakfast service and assist with making and serving made-to-order items.
• Keep breakfast area stocked and clean, and reset spaces for the next service.
• Clear cutlery and crockery from tables and maintain a neat dining environment.
• Take beverage orders and relay to kitchen as needed.
• Assist guests and vendors with information and directions.
• Ensure safety and cleanliness standards are met throughout service.

Skills

Guest service

Team collaboration

Problem solving

Stress management

Communication

Job description

Island Hospitality is seeking a Breakfast Attendant to oversee the hotel’s breakfast service and ensure guest satisfaction and product quality standards are met. You will be a reference point for guests while preparing and serving breakfast items in the hotel breakfast or reception area.

The role may require flexible scheduling and a strong commitment to hospitality excellence, teamwork, and maintaining a clean, welcoming dining space for all guests.