Breakfast Concierge – Guest Experience Specialist

PM New Logo; Nashville (TN); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Pm Hotel Group's LaQuinta Inn & Suites Downtown Nashville is seeking a Breakfast Attendant to warmly serve guests, take orders for breakfast items, and ensure timely delivery of food and beverages with accuracy and courtesy.

You will greet guests, maintain station cleanliness, assist with upselling desserts and specialty coffees, follow safety and cash handling procedures, and support coworkers as part of a professional guest services team.

Formación

• Ability to communicate in English.
• Friendly, courteous guest interactions.
• Knowledge of food and beverage service standards.

Responsabilidades

• Check station before, during and after shift for proper set-up and cleanliness.
• Greet guests in a friendly and courteous manner and explain any specials and promotions.
• Record and repeat guest orders for accuracy.
• Input orders into POS and inform kitchen of details.
• Retrieve and deliver meals with condiments to guests.
• Abide by state, federal and corporate alcohol service requirements.
• Replenish beverages and check guest satisfaction.
• Market desserts or specialty coffees upon request.
• Operate POS to pre-check and close out checks.
• Follow PM Hotel Group cash handling policies.

Conocimientos

Guest service

Team player

English proficiency

Descripción del empleo

Pm Hotel Group's LaQuinta Inn & Suites Downtown Nashville is seeking a Breakfast Attendant to warmly serve guests, take orders for breakfast items, and ensure timely delivery of food and beverages with accuracy and courtesy.

You will greet guests, maintain station cleanliness, assist with upselling desserts and specialty coffees, follow safety and cash handling procedures, and support coworkers as part of a professional guest services team.