Breakfast Attendant - Porches Inn

Main Street Hospitality Group; Adams (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a dedicated individual to manage the complimentary breakfast service and ensure guest satisfaction. This role involves preparing food, maintaining cleanliness, and providing exceptional customer service. You will have the opportunity to engage with guests and create a welcoming environment while working in a friendly team. If you are flexible, enjoy interacting with people, and have a passion for hospitality, this position offers a rewarding experience in a dynamic setting.

Qualifications

• High School Diploma or equivalent experience required.
• Must be able to lift 35-40 pounds.

Responsibilities

• Prepare and oversee the complimentary breakfast and functions.
• Maintain cleanliness of the breakfast area and respond to guest needs.
• Restock supplies and complete inventory tasks.

Skills

Customer Service Skills

Communication Skills

Flexibility

Education

High School Diploma or GED

Job description

Job Purpose:

The purpose of this position is to prepare and oversee the complimentary breakfast and any scheduled functions on the premises. Provide customer service in accordance with the hotel’s policies/procedures; to achieve and maintain guest satisfaction, product quality, and safety and security.

Essential Duties and Responsibilities:

• Able to work a flexible schedule including holidays and weekends.
• Greet guests, visitors and staff in a courteous and friendly manner; must be able to initiate and engage in conversation.
• Respond to guests’ needs, special requests and complaints.
• Restock drink, food items and other supplies as needed.
• Maintain the cleanliness of the breakfast area and surroundings.
• Clean Breakfast Room; take down displays, clean dishes, vacuum and mop.
• Vacuum and mop lobby area, hallway and bathrooms.
• Dispose of trash and recyclables down to dumpster.
• Complete deep cleaning item for the day (Monday-Friday).
• Receive supplies; date and rotate stock.
• Complete and record inventory.
• Complete any BEO requirements.
• Perform other duties assigned by Supervisor.

Requirements:

• High School Diploma, GED, or equivalent years of relevant work experience required.
• Must be able to lift 35-40 pounds.
• Friendly demeanor and good customer service skills needed.
• Previous experience in customer-based business preferred.