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BREAKFAST ATTENDANT-HOTEL HOSPITALITY
2 days ago Requisition ID: 1590
Reports To: Assistant Manager
Requirements:
- Customer Service experience in any food service establishment
- Ability to speak English
- Willing to work on weekends and holidays.
- Prefer if you have a Food Handler License
General Responsibilities:
- Stand for long periods, walk, and ability to bend, stretch, and twist.
- Reach with body, arms, and legs steadily.
- Lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Summary
- Attends to breakfast area service needs by preparation and set up breakfast buffet, maintaining appearance of
- breakfast area and maintaining safety of breakfast area. Replenishing, stocking all breakfast items.
- Communications with General Manager for feedback and reports.
General Responsibilities:
- Prepare and set up breakfast buffet in accordance to brand and/or hotel standards.
- Ensures proper appearance of the breakfast area, including the lobby area and maintains the safety and
- appearance of the breakfast area before, and during, and after breakfast times. Including but not limited to,
- trash disposal in all public areas, sweep/mop accordingly and wiping of all surfaces.
- Follows the breakfast guidelines in accordance with the hotel operational polices and brand standards
- Provides prompt, courteous, and friendly guest service.
- Provides timely feedback to supervisor or General Manager.
Specific Responsibilities:
- Ensures and is involved in timely preparation setting up, replenishing, and stocking all breakfast items
- and clean up, in accordance with the hotel brand standards
- Understand and maintains adequate inventory levels of breakfast supplies.
- Ensure and verifies all the inventory and supplies received.
- Follows all purchase and storage guidelines as per the hotel procedures.
- Maintains the breakfast area and lobby area – cleanliness, well stocked and presentable always during
- the breakfast hours.
- Understand brand specific breakfast standards and Quality Assurance standards.
- Provides courteous and friendly guest service.
- Engage guest to solicit feedback on their experience.
- Updates General Manager with the feedback from guests.
- Help in other areas as required and all other tasks as requested by MOD.
- Knowledge of hotel’s occupancy level each day and adjust breakfast output.
- Enforce all new updates for brand standards policies and procedures for breakfast department.
Well-groomed and professional appearance
Self-motivated
Good team player
Good listener
Detail Oriented
Performance Standards:
- Annual performance evaluations are subjected to contributions of measurable value to hotel metrics and