Breakfast Attendant

Holiday Inn Express Atlanta Galleria-Ballpark Area; Smyrna (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

Un hôtel recherche un préparateur de petit déjeuner pour assurer la préparation et le service des aliments. Le candidat idéal doit avoir une expérience en service à la clientèle, de fortes compétences en communication et la capacité de travailler les week-ends. Ce rôle est essentiel pour offrir une expérience client exceptionnelle et nécessite une attention aux détails ainsi qu'une approche professionnelle.

Qualifications

• Une expérience client de minimum un an est exigée.
• Compétences en communication verbale et écrite en anglais.
• Capacité à travailler les week-ends et jours fériés.

Responsibilities

• Préparer et servir les aliments chaque matin.
• Accueillir et interagir avec les clients tout au long du service.
• Suivre et respecter toutes les normes de sécurité et de régulations alimentaires.

Skills

Communication efficace

Attention aux détails

Service à la clientèle

Multitâche

Job description

Summary of Position

Set up and prepare breakfast items as directed. Prepare food, restock buffet stations, clear tables, and converse with guests in a friendly and service centric manner. At the end of service, breakdown buffet station, clean breakfast area and ensure kitchen is clean. Prepare stock for the following day and submit weekly orders to the management.

Requirements

• Has a minimum one (1) years of customer facing experience.
• Effective verbal and written communication skills in English.
• Willing to work weekends and holidays based on business needs.

General Responsibilities

• Prepare food and beverages each morning.
• Welcome and interact with guests throughout shift.
• Comprehensive knowledge of each menu item and ingredients.
• Stay guest focused and nurture an excellent guest experience.
• Knowledgeable of the local area to provide recommendations to guests.
• Comply with all local food and beverage regulations.
• Follow Company’s standard for Food & Beverage Inventory procedures.
• Follow and enforce all safety procedures.

Specific Responsibilities

• Demonstrate a high level of integrity, take ownership of personal actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Operating Procedures.
• Maintain a welcoming and social atmosphere by engaging with all guests.
• Operate cooking equipment properly and safely.
• Ensure food is prepared to the guests’ satisfaction and refilled throughout hours of service and in accordance with local food regulations.
• Maintain appropriate inventories of supplies and offerings throughout shift for efficient service.
• Maintain a clean and sanitized workspace.
• Maintain a clean and sanitized patron space.
• Follow Company’s procedures for the closing and cleaning of all areas and equipment.
• Report all tips (cash and charged) per local and state regulations.
• Assist with food inventory and storing.
• Perform other duties as need and requested by management.

Optimum Attributes:

• Willing to take responsibility and accountability for the team.
• Strong attention to detail & ability to multitask.
• Epitomize professionalism.
• Determined and motivated to meet and exceed expectations.
• Reliable, responsible, and dependable
• Highly developed verbal and written communication skills
• Motivating team player
• Active & attentive listener
• Open with praise; discreet with criticism.
• Emphatic and tolerant
• Consistent and influential
• Rational, prudent, and practical

Performance Standards:

• Internal reviews and guest surveys

Source: Hospitality Online