Breakfast Attendant

Highgate; Scottsdale (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

A premier hospitality management company seeks a Breakfast Attendant at La Quinta Phoenix - Scottsdale. This role involves providing outstanding service to guests, maintaining cleanliness in the breakfast area, and effectively managing food and beverage services. Ideal candidates will possess strong communication skills and a positive attitude, ensuring guests have an exceptional dining experience.

Qualifications

• Legal age to serve alcohol and responsible beverage service certification (e.g., TIPs).
• Ability to obtain Food Handlers card.
• Knowledge of hotel products, guest services, and etiquette.

Responsibilities

• Greet and seat guests promptly, maintaining high standards of appearance.
• Ensure cleanliness and presentation of menus and service areas.
• Perform cashiering duties and complete shift paperwork.

Skills

Attention to detail

Effective communication

Speed

Customer service

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. It is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an asset value exceeding $20B and generates over $5B in revenue. The company offers expert guidance through all stages of the hospitality property cycle, from planning and development to recapitalization or disposition. Highgate also develops bespoke hotel brands and utilizes proprietary revenue management tools to optimize performance and asset value. The executive team comprises experienced hotel management leaders, making Highgate a trusted partner for top ownership groups and major hotel brands. Corporate offices are located in London, New York, Dallas, and Seattle.

Location

La Quinta Phoenix - Scottsdale

8888 East Shea Boulevard
Scottsdale, AZ 85260

Overview

The Breakfast Attendant provides exceptional service to hotel guests in the breakfast area, ensuring a courteous and efficient experience.

Responsibilities

1. Greet and seat guests promptly, maintaining high standards of appearance and grooming.
2. Ensure cleanliness and presentation of menus and service areas.
3. Clear, clean, and reset tables and hotel spaces as per instructions.
4. Stock, organize, and maintain cleanliness of all service areas.
5. Handle guest requests and offer suitable alternatives when needed.
6. Communicate with departments regarding VIP guests.
7. Support beverage and food service, including dishwashing, restocking, and cleaning tasks.
8. Know standards for room service orders and menu details.
9. Perform cashiering duties and complete shift paperwork.
10. Follow opening and closing procedures and station duties.
11. Answer guest inquiries about the hotel, local attractions, and services.
12. Assist with producing high-quality drinks, including specialty coffee, tea, and cocktails.
13. Perform any additional duties or attend meetings as directed by management.

Qualifications

• Attention to detail, speed, and accuracy in job performance.
• High School diploma or equivalent preferred; hotel experience advantageous.
• Willingness to work varied schedules, including evenings, nights, weekends, and holidays.
• Legal age to serve alcohol and responsible beverage service certification (e.g., TIPs).
• Ability to obtain Food Handlers card as required by local regulations.
• Ability to evaluate options quickly and accurately, handle stress professionally.
• Knowledge of hotel products, guest services, and etiquette.
• Effective communication skills with guests and team members.
• Positive attitude and service-oriented mindset.
• Basic knowledge of food and beverage standards and guest relations.
• Mathematical skills for basic operations.
• Ability to read, comprehend, and write simple instructions and memos.
• Patience, tact, and diplomacy in customer interactions.
• Willingness to learn, support team members, and respond positively to guests and colleagues.