Breakfast Attendant

Hotel Leveque; Pleasant Prairie (WI); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Insurance from Day 1

Paid time off from Day 1

Holiday pay from Day 1

Hotel discounts

Professional development opportunities

Job summary

Fairfield Inn & Suites Kenosha Pleasant Prairie seeks a Breakfast Host to deliver friendly buffet and tableside service, greet guests, stock supplies, and maintain a clean breakfast area.

You will engage guests, communicate needs, follow food safety standards, and collaborate with the restaurant team to ensure an excellent guest experience.

Qualifications

• Experience in hospitality or customer service preferred.
• Able to engage with guests and communicate clearly.
• Able to lift up to 30 pounds on a regular basis.

Responsibilities

• Prepare the breakfast area for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of breakfast spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Skills

Customer service

Guest relations

Job description

Fairfield Inn & Suites Kenosha Pleasant Prairie

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job…

Breakfast Hosts provide attentive, dynamic, and inspiring buffet and tableside service for our breakfast guests. Breakfast Hosts must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Breakfast Host is to deliver and exceed guest expectations, resolve challenges, uphold food safety standards, and maintain excellent communication with guests, peers, and supervisors.

What you’ll be doing…

• Prepare the breakfast area for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of breakfast spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Success factors…

• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Fairfield Inn & Suites Kenosha Pleasant Prairie

Hotel with 108 Rooms

Make the most of your stay in Pleasant Prairie

Experience comfort and convenience at Fairfield Inn & Suites Kenosha Pleasant Prairie. Located 20 minutes from downtown Kenosha, WI, our hotel offers easy access to the Bristol Renaissance Faire, Six Flags Great America and the Pleasant Prairie Premium Outlets. Free Wi-Fi throughout the hotel keeps you connected during your stay and our pool and fitness center help you stay on track. Spread out in our vibrant lobby, with spaces to gather, relax and work. Before visiting downtown Kenosha, fuel up with our free breakfast, featuring hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. For an easy and comfortable stay in Pleasant Prairie, our hotel features outstanding service at an exceptional value. Ask us about The Fairfield 100% Guarantee where we promise a satisfying stay or we make it right. That's our commitment to you.

Fairfield Inn & Suites Kenosha Pleasant Prairie