Breakfast Host

Hotel Leveque; Columbus (OH); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Insurance enrollment

Paid time off

Holiday pay

Hotel discounts

Travel discounts

Professional development

Promotion opportunities

Job summary

Breakfast Hosts provide attentive, dynamic, and inspiring buffet and tableside service for our breakfast guests. Breakfast Hosts must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving.

The primary responsibility is to deliver and exceed guest expectations, resolve challenges, uphold food safety standards, and maintain excellent communication with guests, peers, and supervisors.

Qualifications

• Customer-service oriented and proactive in guest needs.
• Ability to maintain cleanliness and uphold safety standards.
• Professional demeanor and strong communication with guests and team.

Responsibilities

• Prepare the breakfast area for service by cleaning spaces and stocking essential supplies.
• Effectively engage and build rapport with guests to identify needs and ensure satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges with the restaurant team.
• Maintain cleanliness of breakfast spaces throughout and after shift, complete side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Job description

Compensation: Starting at $16.00 per hour

What's in it for you…

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job…

Breakfast Hosts provide attentive, dynamic, and inspiring buffet and tableside service for our breakfast guests. Breakfast Hosts must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Breakfast Host is to deliver and exceed guest expectations, resolve challenges, uphold food safety standards, and maintain excellent communication with guests, peers, and supervisors.

What you’ll be doing…

• Prepare the breakfast area for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of breakfast spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Success factors…

• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Hotel and travel discounts at worldwide destinations!

Travel with confidence when you book your stay at the Fairfield Inn & Suites Columbus Airport. Being the closest hotel to John Glenn Columbus International Airport, the busy traveler can enjoy complimentary shuttle service to and from CMH or take advantage of our Park n' Fly package. We are located just a short drive from Downtown Columbus, Greater Columbus Convention Center, and over 200 stores and restaurants at Easton Town Center. Experience unique shopping, dining, and entertainment in the Arena District or the Short North. Feel at home with Fairfield, offering you key amenities like a complimentary, hot breakfast every morning and free WiFi hotel-wide. Enjoy on-site fitness facilities and an indoor swimming pool to keep up your workout routine on the run. Whether you're getting down to business in our business center, sharing a drink at the bar, or unwinding on our beautiful, outdoor patio, your comfort and convenience are our priority.