Breakfast Attendant

NorthStar Hospitality LLC; Lexington (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

NorthStar Hospitality is seeking a Full-Time Food and Beverage staff member in Lexington, KY. The role involves supervising daily M Club operations, maintaining sanitation standards, and assisting guests on the floor during peak meal periods.

The position requires availability at 5 AM and is an hourly/non-exempt role with duties including guest assistance, problem resolution, and adherence to food and beverage policies.

Responsibilities

• Assists guests on the floor during meal periods and high demand times.
• Handles guest problems and complaints.
• Assists with corrective action to continuously improve service results.
• Ensures compliance with all food & beverage policies, standards and procedures.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• The MClub is a valued amenity for our guests and must be maintained to the highest standard.
• It should always be well-stocked with fresh items to ensure a positive guest experience; monitor par levels and restock as needed.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Food and Beverage Full Time Manual Labor Lexington, KY, US

3 days ago Requisition ID: 1393

***MUST BE AVAILABLE AT 5AM***

Job Category: Food and Beverage

Schedule: Full-Time

Job Number:

Brand: Marriott & Residence Inn

Position Type: Hourly/Non-Exempt

Job Description

NorthStar Hospitality, a member of the Greer Companies, is a family-owned hospitality and commercial real estate development company headquartered in Lexington, Kentucky.

Greer Companies has developed, owned and operated over 60 full service independent and national chain restaurants, and several fine casual eateries. It is also a franchisee and operator of multiple hotel chains including Marriott, Hilton and InterContinental.

Job Summary

Supervises daily M Club operations, maintains sanitation standards and assists guests on the floor during peak meal periods. Strives to continually improve guest and grand performers satisfaction and maximize the financial performance in areas of responsibility.

Core Work Activities

• Assists guests on the floor during meal periods and high demand times.
• Handles guest problems and complaints.
• Assists with corrective action to continuously improve service results.
• Ensures compliance with all food & beverage policies, standards and procedures.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• The MClub is a valued amenity for our guests and must be maintained to the highest standard. It should always be well-stocked with fresh, appealing items to ensure a positive guest experience. However, overstocking can lead to waste, clutter, and reduced efficiency. Team members are responsible for monitoring inventory levels, rotating products as needed, and restocking only what is necessary to meet guest demands. Always follow par levels and managers guidance to ensure consistency and cost control.

Physical Activities and Requirements

• Frequently move and transport objects weighing less than or equal to 40 pounds without assistance and in excess of 40 pounds with assistance.
• Regularly repositions self to collect objects from floor and overhead level.
• Must stay in a stationary position and/or move for extended periods across an entire work shift.
• Constantly manipulates objects of varying size and weight.
• Constantly determines accuracy, neatness and thoroughness of assigned work and inspects facilities or structures.
• Cleanliness is important to our guests. Team members are expected to sweep, mop, and complete any other cleaning tasks assigned by a manager.
• Frequently communicates and exchanges information with co-workers, including in environments with moderate noise levels.
• Sometimes requires carefully maneuvering in tight spaces such as kitchens, storage areas such as P3, and other food preparation areas.

Performs other duties as assigned and needed.

NorthStar Hospitality is committed to hiring a diverse workforce and sustaining and inclusive culture providing equal opportunities to associates and applicants for employment without regard to race, color, religion, gender, national origin, marital status, genetic information, age, disability, sexual orientation, gender identity or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws In addition, NorthStar complies with applicable state and local laws governing nondiscrimination in employment in every location where NorthStar has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.