Breakfast Attendant

Hampton Inn & Suites - Hammond; Hammond (IN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

401k with employer MATCH

Paid PTO

Uniforms provided

Job summary

Hampton Inn & Suites - Hammond in Hammond, IN seeks a Breakfast Attendant to set up, maintain and replenish the breakfast area, ensuring a warm, efficient start for guests.

You will work with a small team to rotate through duties, keep the area clean, stock supplies, and respond to guest needs during breakfast hours; prior guest service experience preferred.

Qualifications

• High School Diploma or equivalent preferred.
• Six months customer service, hotel or restaurant experience preferred.
• Ability to understand and follow directions; good communication.

Responsibilities

• Set up and maintain the breakfast bar in a clean, organized presentation.
• Take inventory of food, beverages and supplies daily.
• Assist with set up of prepared foods such as coffee and fruit.
• Set up serving dishes, utensils, cups and related items.
• Restock self-service foods and supplies as needed.
• Ensure cleanliness of tables, floors and guest areas.
• Report maintenance issues and safety hazards to supervisor.
• Perform other duties as assigned.

Skills

English communication

Customer service

Teamwork

Flexibility

Education

High School Diploma or equivalent

Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Breakfast Attendant!
The Breakfast Attendant's responsibilities include following a daily schedule, performing proper set-up, maintenance, break-down and cleaning of the breakfast area; responsible for providing excellent guest service and satisfaction.

BENEFITS:

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
• 401k with employer MATCH!
• Paid PTO!
• Uniforms Provided for most positions!

ESSENTIAL FUNCTIONS:

• Set up and maintenance of the Breakfast Bar in an attractive abundant looking, organized, clean and standardized presentation, maintaining brand standards at all times.
• Takes inventory of food, beverages and supplies needed for each day
• Assists with set up of prepared foods such as fresh fruit, coffee and juices
• Set up of serving dishes/trays, utensils, cups and other products
• Set up and arrangement of cold food such as sweet rolls, muffins and cereal
• Clears and cleans tables as they are vacated
• Removes trash from service area
• Restocks self-service food and supplies as needed
• Wash serving equipment and return to proper storage
• Return reusable food supplies to storage after service
• Vacuum, sweep carpets & floors
• Mop floors
• Dust, brush, polish, & vacuum furniture
• Dust and cleans room decorations, appliances, & structural surfaces (e.g. wall fixtures, window sills, vents, etc.; using appropriate cleaners designated by immediate supervisor
• Inspect areas for safety hazards
• Check operating conditions of equipment
• Report lost & found articles per hotel procedure
• Report maintenance problems (common areas) to the department supervisor and maintenance
• Performs any other duties assigned by supervisor/ manager.
• Perform special daily projects assigned by supervisor/ manager

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

• Must be able to understand, read, write and speak English and effectively communicate with Team Members and Guests.
• Must be able to apply commonsense understanding, in carrying out instructions
• Must be able to utilize and follow a checklist, take inventory of supplies and convey information to staff and management.
• Must be able to comply in standardized situations with only occasional or no variation.
• Must be available to work flexible shifts, including weekends and holidays.
• Must be able to work without constant supervision.
• Must be able to work well as a part of a team.
• Must be engaging with all guest throughout breakfast period; responding to guest needs as required.

PHYSICAL DEMANDS:

• Standing and walking for entire length of shift.
• Frequently required to stoop, kneel, crouch, or crawl.
• Able to regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

QUALIFICATION STANDARDS:

• High School Diploma or equivalent is preferred.
• Ability to understand and follow directions
• Six months Customer Service, hotel or restaurant experience preferred.
• Must have excellent customer service skills