Breakfast Attendant

Evolving Solution Services; Broken Arrow (OK); On-site; USD 20,000 - 21,000; Part time

Job summary

Evolving Solution Services is seeking a Breakfast Attendant for on-site positions at our Broken Arrow, OK hotels. The role pays $14.50–$15.00 per hour and requires a reliable, guest-focused approach to service during breakfast hours.

Responsibilities include setting up the breakfast area, preparing items, greeting guests, refilling stations, maintaining cleanliness, and ensuring food safety standards are followed.

Qualifications

• High school diploma or equivalent preferred.
• Knowledge of food safety and sanitation practices.
• Previous experience in food service or customer-facing roles preferred.

Responsibilities

• Breakfast Setup: Arrive early to set up the breakfast area and buffet.
• Food Preparation: Prepare and arrange breakfast items while maintaining freshness.
• Guest Assistance: Greet guests and accommodate dietary requests or special needs.
• Refilling and Replenishing: Refill beverages and keep displays neat and stocked.
• Cleanliness: Maintain a clean breakfast area and promptly clean spills.
• Compliance: Follow health and safety regulations and monitor food temperatures.
• Record Keeping: Track food/beverage usage and guest counts as needed.
• Customer Service: Provide attentive service to ensure a positive dining experience.
• Problem Resolution: Address guest concerns and escalate to management as needed.
• Foundational Skills: Strong organization, stamina, and adaptability in a fast-paced setting.
• Work Etiquette: Willingness to perform other tasks and participate in team meetings.

Skills

Strong organizational skills

Good physical stamina

Fast-paced environment

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Manual Labor Broken Arrow, OK, US

Salary Range: $14.50 To $15.00 Hourly

ACCOUNTABILITY

The Breakfast Attendant plays a crucial role in creating a positive guest experience by providing exceptional service during breakfast hours. As a Hotel Breakfast Attendant, you are responsible for ensuring that guests have a memorable and enjoyable dining experience through your attentive service and assistance. Your commitment to guest satisfaction contributes to the overall success of our hotel.

REPORTS TO AND IS SERVED BY

Assistant General Manager, or General Manager

FLSA Designation

Non-Exempt

WHAT TO EXPECT

Breakfast Setup: Arrive early to set up the breakfast area before guests arrive. This includes arranging tables, chairs, and the buffet serving area. Ensure that all necessary supplies are stocked, such as dishes, utensils, napkins, and condiments.

Food Preparation: Prepare and arrange the breakfast items, which may include a variety of hot and cold foods such as eggs, bacon, sausages, cereals, pastries, fruits, and beverages. Maintain the freshness and cleanliness of the food displays.

Guest Assistance: Greet guests as they arrive in the breakfast area and provide a warm and friendly welcome. Answer any questions about the breakfast offerings and assist with special requests or dietary restrictions.

Refilling and Replenishing: Continuously monitor the buffet to ensure that all items are well-stocked and visually appealing. Replace empty dishes, refill coffee and beverage stations, and maintain a clean and organized presentation.

Cleanliness: Keep the breakfast area clean and tidy throughout service. This includes clearing used dishes and utensils, wiping down tables, chairs, and counters, and promptly cleaning up any spills or messes.

Compliance: Follow health and safety regulations related to food handling and cleanliness. Ensure that food is stored at the correct temperatures, and monitor food expiration dates.

Record Keeping: Maintain records of food and beverage consumption and guest counts for reporting purposes.

Customer Service: Provide excellent customer service by being attentive to guest needs, addressing any concerns or issues, and ensuring a positive and friendly atmosphere in the breakfast area.

Problem Resolution: Handle guest complaints or special requests with professionalism and courtesy. Notify management of any issues that require their attention.

Foundational Skills and Qualities: Strong organizational skills to manage tasks and prioritize work. Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment.

Work Expectations and Responsibilities: Willingness to adapt to a variety of tasks, including "Other duties as assigned." Participate in department meetings and maintain an open line of communication with colleagues. Obtain any required certifications necessary, as relevant to the specific job.

PROUD OWNER

Strong interpersonal and communication skills.

Customer service-oriented attitude and a commitment to exceeding guest expectations. Attention to detail to maintain a clean and organized breakfast area.

Ability to work effectively in a fast-paced and dynamic environment.

HELD ACCOUNTABLE TO

Guest satisfaction, brand standards, maintain food safety policies and procedures, and maintain a clean and welcoming environment.

SOFT SKILLS

CHARACTERISTICS

Agreeable, patient, stable, self-confident, analytical, drives change, methodical.

MINDSET

Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth.

HARD SKILLS

EDUCATION AND EXPERIENCE

High school diploma or equivalent preferred.

Previous experience in food service or customer-facing roles preferred. Knowledge of food safety and sanitation practices.

PHYSICAL DEMANDS

lift, carry, push, and pull up to 35 lbs.

TRAVEL

N/A

POSITION

On-site work at each hotel property.