Break/fix Technician

TEKsystems, Inc.; Des Moines (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading technology services provider is looking for a Data Center Technician in Des Moines, IA. This entry-level role involves preparing and maintaining IT equipment, performing diagnostics, and troubleshooting. Candidates should have at least a high school diploma, basic computer hardware knowledge, and flexibility for non-standard hours. This fully onsite position offers a competitive pay range of $20.00 - $25.00/hr along with various benefits.

Benefits

Medical, dental & vision benefits

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Transportation benefits

Employee Assistance Program

Paid Time Off (PTO)

Qualifications

• Basic knowledge of computer hardware, servers, and components.
• 1+ year of experience supporting IT equipment or related technology.
• Familiarity with Microsoft Office applications (Outlook, Excel, Word).
• Flexibility to work non-standard hours, including weekends and holidays.

Responsibilities

• Prepare, stage, and set up equipment like racks and hard drives.
• Perform diagnostics, troubleshooting, and identify root causes.
• Monitor systems for equipment failures or performance issues.
• Assist programmers with testing and debugging.

Skills

Technician support

Cabling, punch-downs, terminations

Rack and stack

Ticketing systems

Education

High school diploma, GED, or equivalent

Job description

Description:

The Data Center Technician is responsible for preparing, staging, setting up, and performing startups and shutdowns of equipment (e.g., racks, hard drives, switches) following detailed instructions, checklists, and standard protocols. This includes performing post-execution quality checks to ensure proper grounding, staging, labeling, and cabling in accordance with safety standards and Network Design Tasks (NDTs). The technician will also perform diagnostics and troubleshooting, identify root causes of issues, and replace faulty components. Responsibilities include decommissioning hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) and escalating incidents to the appropriate Data Center Technician Leads as needed.

Requirements:

• High school diploma, GED, or equivalent

• Basic knowledge of computer hardware, servers, and components

• 1+ year of experience supporting IT equipment or related technology

• Familiarity with Microsoft Office applications (Outlook, Excel, Word)

• Flexibility to work non-standard hours, including weekends and holidays

• Previous data center experience is a plus

Responsibilities:

• Monitor systems for equipment failures or performance issues

• Respond to error messages by troubleshooting or terminating programs

• Assist programmers and analysts with testing and debugging

• Operate software tools to load/manipulate data and generate reports

Skills:

• Technician support

• Cabling, punch-downs, terminations

• Rack and stack

• Ticketing systems

Top Skills:

• Cabling

• Rack and stack

• Troubleshooting

• Ticketing system experience

Additional Notes:

• Must be comfortable with physical tasks, including lifting equipment and climbing ladders

Experience Level:

Entry Level

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Des Moines,IA.

Application Deadline

This position is anticipated to close on Aug 6, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.