BRCO Community Health - Coordinator 3

LSU New Orleans; New Orleans (LA); On-site; USD 55,000 - 65,000; Full time

Job summary

LSU New Orleans is seeking a mid-to-senior Manager to supervise the Community HealthWays program across LDH regions. You will coach CHWs, monitor caseloads, and facilitate resource coordination to improve community health outcomes.

You will lead staffing activities, develop engagement plans, collect data for evaluation, and report to regional leadership. A strong background in healthcare or social services with supervisory experience is required.

Qualifications

• Requires a degree with professional health or social service experience.
• Minimum 1 year supervisory experience and 3 years healthcare or community work.
• Strong analytical, organizational, and time-management skills.
• Proficiency with Zoom, Teams and MS Office suite is expected.

Responsibilities

• Provide oversight and direct supervision of CHWs within LDH regions.
• Coach CHWs on identifying health-related social needs and resource coordination.
• Monitor caseloads and analyze reports to track enrollment and progress toward goals.
• Lead meetings and communicate with Regional Leadership Teams.
• Recruit, train, supervise, and develop assigned staff; conduct annual evaluations.
• Build community engagement plans and track program resources.

Skills

Analytical skills

Critical thinking

Organizational skills

Time management

Zoom

Teams

Microsoft Office

Outlook

Word

Excel

Education

Bachelor’s degree

Associate degree + 3 years professional experience

6 years professional work experience

Tools

Zoom

Teams

Microsoft Office

Outlook

Word

Excel

Job description

Department

OPH-Bureau of Regional and Clinical Operations

Job Summary

Job Description

Provides oversight and direct supervision of the Community HealthWays program in two (or as assigned) LDH regions of the state. Supports and coaches CHWs on identifying health-related social needs, completing community outreach, and facilitating resource coordination. Monitors caseloads of all CHWs within their oversight by analyzing reports, monitoring client’s enrollment timeline, progress towards goals, and CHWs’ support of clients. Facilitates team meetings and other meetings as assigned to support the Community HealthWays Program in their regions of oversight. Meets, at minimum, bi-weekly with direct reports. Provides visibility to the Regional Leadership Teams in the development of community engagement and outreach plans. Serves as a bridge between the Office of Public Health’s Parish Health Units and the community by connecting clients to resources to improve their health and well-being. Leads in the identification and tracking of community resources, partners, and programs in their regions of oversight. Collects data and compiles reports for program evaluation. Conducts quality control review of their direct reports’ work. Conducts an annual performance evaluation for each direct report, setting future goals and strategies. Conducts recruitment, selection, training, supervision, and professional development of assigned staff. Other tasks as assigned.

QUALIFICATIONS

REQUIRED:

• Bachelor’s degree, or Associate’s degree plus 3 years of professional experience, or 6 years of professional work experience.
• Minimum 3 years professional experience within the healthcare, social services or community organization fields.
• Minimum 1 year professional supervisory experience.
• Excellent analytical and critical thinking skills; effective organizational and time management skills.
• Great attention to detail and follow up.
• Ability to manage projects, assignments, and competing priorities.
• Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel.

DESIRED:

• Advanced degree.
• Minimum 4 years professional experience within the healthcare, social services or community organization fields.
• Minimum 3 years professional experience working with community programs and resources.
• Minimum 2 years professional supervisory experience.
• Relevant industry certifications.

SALARY

SALARY: 55-65k

Required Attachments

Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered.

Posting Close Date

This position will remain open until filled.

Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.