Bravo-Carry Out Bravo- Louisville

Earl Enterprises; Louisville (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic servers to join their vibrant team in a lively restaurant environment. This role is perfect for those who thrive on creating memorable dining experiences and enjoy working in a fast-paced setting. As a server, you will engage with guests, provide exceptional service, and contribute to a team that values warmth and hospitality. If you have a passion for food and a knack for customer service, this opportunity is your chance to shine in a dynamic atmosphere where every day brings new challenges and rewards.

Qualifications

• 1-2 years of experience in a similar role.
• Ability to serve food and beverages efficiently.

Responsibilities

• Provide prompt and friendly service to guests.
• Maintain knowledge of menu items and company standards.
• Ensure compliance with alcohol service regulations.

Skills

Customer Service

Communication

Teamwork

Upselling Techniques

Education

High School Diploma or Equivalent

Job description

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Description

When you walk into one of our restaurants, you are met with a warm smile and the promise of an amazing Italian meal! Our menu features fresh, prepared-to-order classic dishes from regional Italian recipes, and the ambiance mirrors that of a lively family gathering. We nurture our dishes and our family members alike, and we want YOU to be one of our key ingredients!

The Server is responsible for serving menu items and beverages to guests courteously and efficiently, adhering to company standards. They assist in maintaining the restaurant and equipment area through opening and closing checklists. The role embodies a philosophy aligned with our Company culture, serving as a guide for all team members.

Essential Job Functions

1. Strive to create an operation that values Company standards of Guest Service, ensuring every guest contact meets or exceeds expectations and encourages repeat business.
2. Create and contribute to a high-energy environment that promotes maximum engagement and enjoyment for our team and guests.
3. Communicate effectively with management and team members, fostering an open and respectful work environment.
4. Model and implement Company practices to maintain a high-energy environment for both team and guests.
5. Make sound, effective decisions that benefit the guest and team confidently and competently.
6. Meet the minimum age requirement for serving alcoholic beverages.
7. Provide prompt, friendly service according to company guidelines.
8. Maintain professionalism and ethical conduct at all times.
9. Ensure compliance with standards regarding potentially intoxicated guests, including checking IDs and monitoring guest behavior.
10. Maintain knowledge of departmental policies, procedures, and service standards.
11. Document all accidents and incidents properly per policies.
12. Know all alcoholic menu items, liquor brands, beers, non-alcoholic options, and daily specials.
13. Abide by state liquor regulations, especially those prohibiting service to minors, intoxicated patrons, and impaired driving.
14. Understand property layout, table and seat assignments, setup standards, capacity, hours, pricing, and dress code.
15. Be knowledgeable about menu items, ingredients, preparation, presentation, and standards of quality.
16. Greet guests and take orders, using suggestive and upselling techniques.
17. Maintain organization, concentration, and clarity when serving multiple guests.
18. Transport food and beverages safely, lifting a minimum of 30 lbs.
19. Serve orders swiftly while maintaining good coordination.
20. Perform physical movements throughout the work area as needed.
21. Work independently with minimal supervision.
22. Prepare guest checks and process payments following cash handling procedures.

Requirements

One to two years of experience and/or training, or an equivalent combination of education and experience.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Purchasing
• Industries: Retail

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