Branded Service Technician - Cleveland/Akron, OH

Electrolux Home Products, Inc.; Ohio; Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate Appliance Repair Technician to join their team. This role involves traveling to customers' homes to troubleshoot and repair a wide range of appliances, ensuring customer satisfaction and enhancing their experience with the products. The company values self-motivated individuals who thrive in a team-oriented environment and offers opportunities for personal and professional growth. With a commitment to innovation and sustainability, this position not only supports the consumer journey but also contributes to a brighter future in home appliances.

Benefits

Medical benefits start day one

Generous 401K match (up to 4%)

3 weeks' vacation

Tuition reimbursement opportunities

Qualifications

• 2+ years' experience with home appliance repairs.
• Proficient in Sealed Air Systems.

Responsibilities

• Diagnose and repair various home appliances.
• Maintain an inventory of parts and control costs.

Skills

Home Appliance Repair

Customer Service

Mechanical Aptitude

Sealed Air Systems

Education

High School Diploma or GED

Job description

Help make our customers happy today and their experiences better tomorrow.

At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

Join us in our exciting quest to build the future home.

All about the role:

The Appliance Repair Technician role resides within Electrolux's Group Consumer Direct Interaction organization. The CDI organization supports our consumers by joining them through the entire consumer journey. After consumers purchase our products, the Appliance Repair Technician team improves their daily lives by providing mechanical support for in-home appliances.

What you'll do:

As an Appliance Repair Technician, you will have the opportunity to be an Electrolux brand ambassador working directly with our consumers. You will travel to consumers' homes by company vehicle to troubleshoot, maintain, and repair the full line of Electrolux and Frigidaire appliances.

If you are self-motivated, customer service focused, with a mechanical aptitude, we welcome your application!

This is your chance to become a crucial part of a revolutionizing new organization in Electrolux and the Home Appliances industry. We offer great potential for personal and professional growth, and in exchange we count on your commitment, curiosity, and eagerness to create value by bringing appliance repair to the next level.

In detail, you will:

• Diagnose and repair all types and manufacturers appliances, including ranges, microwaves, dishwashers, range hoods, refrigerators, washers, and dryers.
• Fill out all appropriate forms, paperwork, and call the service tech lines as required for warranty claims.
• Maintain an inventory of parts on your assigned vehicle and minimize costs through proficient inventory control.
• Complete and submit all required internal paperwork.
• Submit orders to purchasing for any required parts for repair.
• Follow all procedures required to complete warranty requests from manufacturers.

Physical demands:

The employee frequently is required to drive, walk, sit, and stand. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Qualifications required:

• 2+ years' experience with home appliance repairs.
• Proficient in Sealed Air Systems.
• Ability to move large appliances and lift up to 100 lbs.
• High School Diploma or GED.
• Must have and maintain a satisfactory driving record in accordance with Electrolux policy.
• Enjoys working within a growing organization and team-oriented environment.

Where you'll be:

This position is fully remote within the assigned geographical area of Ohio.

Benefits highlights:

• Medical benefits start day one (including vision, dental, life).
• Generous 401K match (up to 4%).
• 3 weeks' vacation.
• Tuition reimbursement opportunities.

As part of Electrolux, we will continuously invest in your development. There are no barriers to where your career could take you.

Please note: We are unable to offer visa sponsorship for this position at this time.