Branded Service Technician - Charlotte, NC

Ab Electrolux; Charlotte (NC); Remote; USD 40,000 - 70,000; Full time

Job summary

Join a leading global appliance company as an Appliance Repair Technician. This role offers the chance to be a brand ambassador, traveling to customers' homes to troubleshoot and repair appliances. With a focus on customer service and mechanical skills, you will play a crucial role in enhancing consumer experiences. Enjoy the benefits of a fully remote position, generous vacation, and medical benefits starting from day one. This is an exciting opportunity for personal and professional growth in a supportive and innovative environment.

Benefits

Medical benefits start day one

Generous 401K match (up to 4%)

3 Weeks’ Vacation

Tuition reimbursement opportunities

Qualifications

• 2+ years’ experience with home appliance repairs required.
• Must have a satisfactory driving record and mechanical aptitude.

Responsibilities

• Diagnose and repair various home appliances including refrigerators and washers.
• Maintain an inventory of parts and complete warranty requests.

Skills

Home appliance repairs

Mechanical aptitude

Customer service

Inventory control

Sealed Air Systems

Education

High School Diploma or GED

Job description

Help make our customers happy today and their experiences better tomorrow.

At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

Join us in our exciting quest to build the future home.

All about the role:

The Appliance Repair Technician role resides within Electrolux’s Group Consumer Direct Interaction organization. The CDI organization supports our consumers by joining them through the entire consumer journey. After consumers purchase our products, the Appliance Repair Technician team improves the daily lives of our consumers by providing mechanical support for their in-home appliances.

What you’ll do:

As an Appliance Repair Technician, you will have the opportunity to be an Electrolux brand ambassador working directly with our consumers. You will travel to consumers’ homes by company vehicle to troubleshoot, maintain, and repair the full line of Electrolux and Frigidaire appliances.

If you are self-motivated, customer service focused, with a mechanical aptitude, we welcome your application!

This is your chance to become a crucial part of a revolutionizing new organization in Electrolux and the Home Appliances industry. We offer great potential for personal and professional growth, and in exchange, we count on your commitment, curiosity, and eagerness to create value by bringing appliance repair to the next level.

In detail, you will:

1. Diagnose and repair all types and manufacturers appliances, ranges, microwaves, dishwashers, range hoods, refrigerators, washers, and dryers.
2. Fill out all appropriate forms and paperwork, and call the service tech lines as required for warranty claims.
3. Maintain an inventory of parts on assigned vehicle and minimize cost through proficient inventory control.
4. Complete and submit all required internal paperwork.
5. Submit orders to purchasing for any required parts for repair.
6. Follow all procedures required to complete warranty requests from the manufacturers.

Physical demands:

The employee frequently is required to drive, walk, sit, and stand. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Qualifications required:

1. 2+ years’ experience with home appliance repairs.
2. Proficient in Sealed Air Systems.
3. Ability to move large appliances and lift up to 100lbs.
4. High School Diploma or GED.
5. Must have and maintain a satisfactory driving record in accordance with Electrolux policy.
6. Enjoy working within a growing organization and being team-oriented.

Where you’ll be:

This position will be fully remote within the assigned area of Charlotte, NC.

Benefits highlights:

• Medical benefits start day one (including vision, dental, life)
• Generous 401K match (up to 4%)
• 3 Weeks’ Vacation
• Tuition reimbursement opportunities

As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.

Find more on:

Electrolux North America: https://www.linkedin.com/company/electrolux/life/northamerica/

Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.