Brand Trainer — In-Store Product Education

Acadian Foodservice; Baton Rouge (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401k

401k match

Insurance after 90 days

Paid holidays and sick leave after one

Job summary

Acadian Foodservice LLC is seeking a dynamic Brand Trainer to educate staff across client accounts on our brand identity, product knowledge, and training methodologies. You will develop programs that empower account teams with the skills to represent and sell our products effectively.

The role emphasizes program implementation, materials maintenance, and performance evaluation to drive brand loyalty and customer satisfaction.

Qualifications

• Proven experience in training and development, preferably brand training.
• Strong knowledge of instructional design and adult learning.
• Excellent presentation and communication skills.

Responsibilities

• Deliver in-store training sessions for customers’ employees.
• Mentor and shadow staff to reinforce learning.
• Ensure training materials (manuals, slides, videos) are available and current.
• Certify management and associates on brand standards.
• Maintain records of training sessions and KPI metrics.
• Build and sustain relationships with store/dept. management for ongoing training needs.

Skills

Brand training

Instructional design

Presentation skills

Communication

Cross-functional teamwork

Project management

Training software

Travel to clients

Education

Bachelor's degree or equivalent experience

Tools

LMS/training tools

Job description

Acadian Foodservice is an Authorized Local Purveyor of the Boar’s Head Brand in southern Louisiana. We take pride in our commitment to delivering exceptional products and services to our clients. As part of our dedication to excellence, we are seeking a dynamic and talented Brand Trainer to join our team.Job Summary:As a Brand Trainer at Acadian Foodservice, you will play a crucial role in ensuring that the staff of our valued accounts receive comprehensive and effective training on our products and brand. You will be responsible for developing and implementing training programs that empower our clients' teams with the knowledge and skills needed to successfully represent and sell our products. Your expertise in product knowledge, brand identity, and training methodologies will be essential in enhancing our clients' experience and driving brand loyalty.Key Responsibilities:1. Training Program Implementation:· Conduct in-store training sessions for our customers’ employees.· Behind the Counter mentoring and shadowing to ensure the key concepts learned in classroom are being practiced every shift.· Ensure all approved training materials, including manuals, presentations, videos, and other resources, are available to support effective learning.· Proper equipment handling. (Slicers, scales, wrapping stations, etc.)· Certify management and associates.· Validation & Celebration2. Product Knowledge:· Master the technical and functional aspects of our products to convey detailed information to account staff.· Keep abreast of product updates, new releases, and industry trends to ensure training materials remain current.3. Brand Identity and Messaging:· Educate account staff on our brand identity, values, and messaging guidelines to ensure consistent representation.· Assist in maintaining brand integrity, product freshness, and alignment across all levels of management in each account.4. Assessment and Evaluation:· Conduct DSE evaluations on every associate that has gone through the training program to review their performance and assess where more training is needed.· Communicate with store and department management on scores.6. Documentation and Reporting:· Maintain records of training sessions, attendance, and performance evaluations.· Keep KPIs updated.· Generate reports to track the progress and impact of training initiatives.7. Relationship Building:· Foster strong relationships with store and department management to understand their evolving training needs and provide ongoing support.Qualifications:· Proven experience in training and development, preferably in a brand training or product education role.· Strong knowledge of instructional design principles and adult learning theories.· Exceptional presentation and communication skills.· Ability to work independently and collaboratively with cross-functional teams.· Strong organizational and project management skills.· Proficiency in using training software and tools.· Willingness to travel to client locations.Duties:- Develop and deliver training programs to enhance employee skills and knowledge- Conduct training needs assessments to identify gaps and determine training priorities- Create engaging and interactive training materials, including presentations, handouts, and online modules- Deliver training sessions in a variety of formats, such as classroom-style, virtual, or on-the-job training- Evaluate the effectiveness of training programs through assessments and feedback from participants- Collaborate with subject matter experts to ensure accuracy and relevance of training content- Stay up-to-date with industry trends and best practices in training and developmentQualifications:- Bachelor's degree in a relevant field or equivalent experience- Proven experience as a trainer or in a similar role- Excellent communication and presentation skills- Ability to adapt training methods to different learning styles and audience needsWe offer competitive compensation packages and opportunities for professional growth. Join our team of trainers and help us empower our employees with the knowledge and skills they need to succeed. Apply now!Benefits:- 401k- 401k 4% match- Medical, dental and vision insurance after 90 days- Paid holidays and sick leave after one year- Employee discount

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