Brand Storyteller & Style Advisor

Kontoor Brands, Inc.; Greensboro (NC); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental and Vision Insurance

401(k) with company match

Employee discounts

Flexible schedule

Holiday Pay

Annual merit increase or bonus

Job summary

The Brand Specialist at Kontoor Brands, Inc. guides customers through an engaging shopping journey, delivering tailored recommendations and product knowledge to drive sales.

You will tell the brand story, assist with fitting rooms, and help customers complete purchases while promoting loyalty programs. Join a team that values diversity, strong customer experience, and selling excellence, with opportunities to grow within the Kontoor Retail network across the Wrangler, Lee, and Helly Hansen

Qualifications

• Must be 18 years of age or older.
• Retail or customer-facing experience preferred but not required.
• Full-time positions require open availability, including evenings, weekends, and holidays.
• Ability to communicate clearly and respectfully with customers and team members.

Responsibilities

• Create a welcoming and engaging environment by initiating conversations with every customer.
• Deliver a personalized shopping experience by understanding customer needs and providing tailored product recommendations.
• Use storytelling to communicate product features, benefits, and brand heritage in a compelling way.
• Assist customers in fitting rooms and guide them through outfitting and purchase decisions.
• Consistently achieve individual sales goals and contribute to overall store performance.
• Build brand loyalty by promoting loyalty programs and creating memorable customer interactions.

Skills

Customer service

Sales

Product knowledge

Merchandising

Teamwork

Communication

Job description

The Brand Specialist at Kontoor Brands, Inc. guides customers through an engaging shopping journey, delivering tailored recommendations and product knowledge to drive sales.

You will tell the brand story, assist with fitting rooms, and help customers complete purchases while promoting loyalty programs. Join a team that values diversity, strong customer experience, and selling excellence, with opportunities to grow within the Kontoor Retail network across the Wrangler, Lee, and Helly Hansen