Brand Representative - Victoria Gardens, Hollister

Abercrombie & Fitch Co.; Rancho Cucamonga (CA); On-site; USD 19,207 - 27,355; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Global Team Environment

Job summary

A&F Stores, Inc. is looking for a Brand Representative in Rancho Cucamonga to enhance our store experience. You will engage customers, assist them in finding what they need, and maintain a welcoming environment.

The ideal candidate will be reliable, possess strong organizational skills, and be comfortable balancing customer engagement and operational tasks. This role offers a starting rate of $16.90 per hour along with merchandise discounts and opportunities for career advancement.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming customer service.
• Support product replenishment and maintain store presentation.
• Process purchases, returns, and exchanges accurately.
• Fulfill online orders and assist in-store services.

Skills

Customer engagement

Organizational skills

Attention to detail

Reliability

Job description

Brand Representative

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Starting rate: $16.90 per hour.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.