Brand Representative - Brea Mall, Hollister

A&F Stores, Inc.; Brea (CA); On-site; USD 19,207 - 27,355; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Global Team Recognition

Job summary

A&F Stores, Inc. in Brea, California is seeking a Brand Representative to bring the store experience to life by engaging customers authentically and creating a welcoming environment. You will be responsible for maintaining the sales floor, processing transactions efficiently, and supporting online orders.

The ideal candidate has strong organizational skills and a commitment to providing excellent customer service. The role offers a merchandise discount, flexible schedule, and opportunities for career advancement.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort in a dynamic environment balancing engagement and tasks.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to customers.
• Maintain a clean, organized, and visually consistent sales environment.
• Process purchases, returns, and exchanges efficiently.
• Support Save the Sale orders and in-store pickups.

Skills

Customer engagement

Organizational skills

Attention to detail

Job description

Brand Representative

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Starting rate: $16.90 per hour.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.