Brand Representative - The Falls, Hollister

A&F Stores, Inc.; Falls Township (PA); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Merchandise discount

Flexible schedule

Opportunities for career advancement

Training and development

Job summary

A&F Stores, Inc. is looking for Brand Representatives in Falls Township who will engage with customers, ensuring a welcoming store environment. This role includes providing attentive service, maintaining the sales floor, and supporting online orders.

The ideal candidate thrives in a dynamic environment and has strong organizational skills. Benefits include flexible scheduling and opportunities for career advancement.

Qualifications

• Must create a welcoming and inclusive customer experience.
• Comfortable in dynamic environments balancing customer engagement with operational tasks.
• Strong organizational skills and attention to detail are essential.

Responsibilities

• Provide warm and attentive service to customers.
• Support product replenishment and maintain store presentation.
• Accurately process purchases and ensure a positive checkout experience.
• Support online order fulfillment and in-store pick-up.

Skills

Customer engagement

Organizational skills

Attention to detail

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

What It Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Benefits

• Merchandise discount.
• Flexible schedule.
• Opportunities for career advancement.
• Opportunity to become a Brand Affiliate.
• Training and development.
• A global team of people who celebrate you for being YOU.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.