Brand Representative - Outlets at Castle Rock, Hollister

A&F Stores, Inc.; Castle Rock (CO); On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Become a Brand Affiliate

Global Team Support

Job summary

A&F Stores, Inc. is looking for enthusiastic Brand Representatives in Castle Rock, Colorado. In this role, you will engage customers authentically, assist them in finding products, and maintain a well-presented store environment.

The ideal candidate excels at customer interaction and demonstrates strong organizational skills in a fast-paced setting. Benefits include a merchandise discount, flexible scheduling, and career advancement opportunities.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfortable working in a dynamic environment.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming service to all customers.
• Support product replenishment and maintain a clean sales environment.
• Accurately process purchases, returns, and exchanges.
• Support Save-the-Sale orders and fulfill In-Store Pick-Up.

Skills

Customer engagement

Detail orientation

Reliability

Organizational skills

Job description

Job Overview

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save‑the‑Sale orders, fulfilling In-Store Pick‑Up, and packaging ship-from-store orders.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Benefits

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who Celebrate You For Being YOU

Starting rate: $16.00 per hour (range: $16.00 – $16.00 per hour). Pay range may be modified in the future.

EEO Statement

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.