Brand Representative - Crossgates, Hollister

A&F Stores, Inc.; Dunes (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Opportunity

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. in the United States is hiring Brand Representatives to bring our store experience to life. You will engage customers, help them find what they need, and maintain a welcoming, well-presented environment.

This role offers flexible scheduling, merchandise discounts, career advancement opportunities, and training. Starting hourly rate is $16.00, with equal opportunity employer statement.

Qualifications

• Provide warm, welcoming and attentive service to all customers.
• Balance customer engagement with operational tasks in a dynamic environment.
• Demonstrate strong organizational skills and attention to detail.
• Be reliable with consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support replenishment and maintain a clean, organized sales floor.
• Process purchases, returns, and exchanges accurately and cheerfully.
• Support Save the Sale orders, in-store pickup, and ship-from-store orders.

Skills

Customer experience

Sales floor maintenance

Cash wrap operations

Omni-channel experience

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunities to Become a Brand Affiliate
• Training and Development
• A global team of people who will celebrate you for being you

The starting rate for this position is $16.00 per hour.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.