Brand Representative - Lincoln Park, A&F Women's Store

Abercrombie & Fitch Spain, SL; Chicago (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. is hiring for a retail associate in Chicago, IL. You will greet customers, provide styling guidance, and help maintain an appealing sales floor across product categories.

You will also handle purchases, returns, and exchanges with a positive, efficient checkout experience. In addition, you will support online orders and in-store pickup, contributing to a seamless omni-channel experience.

Qualifications

• Strong customer service and communication skills.
• Ability to balance customer engagement with operational tasks.
• Attention to detail and reliability in a dynamic retail setting.

Responsibilities

• Provide warm, welcoming service and styling guidance to customers.
• Maintain organized sales floor through replenishment and presentation standards.
• Process purchases, returns, and exchanges with a friendly checkout experience.
• Support omni-channel tasks including Save the Sale and ship-from-store orders.

Skills

Customer service

Sales experience

Communication

Job description

Job Description:

What You'll Do:

• Customer Experience : Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance : Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations : Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders : Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You'll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

The starting rate for this position is $17.05 per hour. (i.e., the recruiting pay range for this position is $17.05-$17.05 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.