Brand Representative - Naperville, Abercrombie & Fitch

Abercrombie & Fitch Spain, SL; Naperville (IL); In loco; USD 17.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Merchandise discount

Flexible schedule

Career advancement

Brand affiliate

Training and development

Global team culture

Descrizione del lavoro

Abercrombie & Fitch Co. in Naperville, IL seeks Brand Representatives to bring the store experience to life, engage customers with care, and maintain a welcoming environment across categories.

This role involves assisting customers, supporting product replenishment, and processing purchases at the cash wrap, with opportunities to grow into a Brand Affiliate and participate in training and development.

Competenze

• Provide warm, welcoming service to all customers and anticipate needs.
• Maintain organized sales environment with presentation standards.
• Balance customer engagement with operational tasks in a dynamic store.
• Process purchases, returns, and exchanges accurately at the cash wrap.

Mansioni

• Customer Experience: Provide warm, welcoming, and attentive service to all customers.
• Sales Floor Maintenance: Support product replenishment and maintain visuals and presentation.
• Cash Wrap Operations: Process purchases, returns, and exchanges accurately.
• Online Orders: Support save-the-sale, in-store pick-up, and ship-from-store orders.

Conoscenze

Customer service

Communication

Time management

Reliability

Descrizione del lavoro

Our Brand Representatives bring our store experience to life-engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You'll Do:

• Customer Experience : Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance : Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations : Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders : Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You'll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

The starting rate for this position is $15.00 per hour. (i.e., the recruiting pay range for this position is $15.00-$15.00 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.