Brand Representative - Legacy Place, A&F

Abercrombie & Fitch Co.; Dedham (MA); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a Brand Affiiate

Training and Development

A Global Team of People Who Celebrate

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by engaging customers with care and representing our brand authentically in Dedham, MA.

You will help create a welcoming environment, support product styling, and ensure a visually consistent sales floor. Role includes assisting with replenishment, processing purchases and returns, and enabling seamless omni‑channel services such as Save the Sale, In-Store Pick-Up, and ship‑from‑store orders.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers; anticipate needs, initiate conversation comfortably, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and meeting presentation standards.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

Skills

Welcoming experience

Dynamic environment

Organization skills

Reliability & attendance

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers; anticipate needs, initiate conversation comfortably, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and meeting presentation standards.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Benefits

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who Celebrate You for Being You

The starting rate for this position is $15.75 per hour. The recruiting pay range is $15.75‑$15.75 per hour; the rate may be modified in the future.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort.

We operate stores across North America, Europe, Asia and the Middle East, as well as the e‑commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Employment Opportunity

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.