Brand Representative - Harlem Irving Plaza, Hollister

A&F Stores, Inc.; Illinois; On-site; USD 17,502 - 24,927; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Job summary

A&F Stores, Inc. in Chicago, IL is looking for Brand Representatives to enhance customer experience and maintain store standards. This role involves assisting customers, managing sales floor tasks, and processing transactions in a welcoming environment.

Applicants should possess strong organizational skills, reliability, and the ability to create an inclusive atmosphere. Benefits include flexible scheduling and merchandise discounts.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean sales environment.
• Accurately process purchases, returns, and exchanges.
• Support omni-channel experience with online orders.

Skills

Customer service

Organizational skills

Reliability

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

Starting hourly rate: $15.40 per hour.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who’ll Celebrate you for Being YOU

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.