Brand Representative - Fair Oaks Mall, Hollister

Abercrombie & Fitch Spain, SL; Fairfax (VA); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr8

Résumé du poste

Abercrombie & Fitch Co. in Fairfax, VA is seeking a Retail Associate to deliver a welcoming, personalized customer experience, assist with styling guidance, and ensure product presentation across categories.

You will support replenishment, keep the sales floor clean and organized, and handle purchases and returns at the cash wrap while enabling omni-channel services like in-store pickup and ship-from-store.

Qualifications

• Customer service experience or aptitude.
• Strong organizational skills with attention to detail.
• Reliable with consistent attendance.

Responsabilités

• Provide a welcoming, inclusive customer experience.
• Assist with merchandise replenishment and maintain organized, clean sales floor.
• Process purchases, returns, and exchanges at the cash wrap.
• Support omni-channel tasks including Save the Sale, in-store pickup, and ship-from-store orders.

Connaissances

Customer service

Organizational skills

Reliability

Communication

Description du poste

Job Description:

What You'll Do:

• Customer Experience : Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance : Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations : Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders : Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You'll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

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ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.