Brand Representative - Crocker Park, Hollister

Abercrombie & Fitch; Westlake (OH); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement Opportunities

Brand affiliate program

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. invites you to join our Crocker Park team as Brand Representative. You’ll deliver friendly, on-brand service and help customers find what they need while maintaining a polished store environment.

This part-time role offers a flexible schedule, merchandise discount, and opportunities for career growth within a global fashion brand. Join us to contribute to a welcoming, inclusive shopping experience across omnichannel touchpoints.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to balance customer engagement with operations.

Responsibilities

• Assist customers with product selection and styling guidance across categories.
• Maintain shelf presentation and store cleanliness to reflect brand standards.
• Process purchases, returns, and exchanges at the cash wrap accurately and courteously.
• Support online orders and in-store pickup workflows to deliver a seamless omni-channel experience.

Skills

Customer service

Sales

Communication

Reliability

Job description

## Brand Representative - Crocker Park, HollisterApplylocations: Westlake, Ohiotime type: Part timeposted on: Posted Todayjob requisition id: JR103326**Job Description:**Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.**What You’ll Do:*** **Customer Experience**: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.* **Sales Floor Maintenance**: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.* **Cash Wrap Operations**: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.* **Online Orders**: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.**What it Takes*** Ability to create a welcoming and inclusive customer experience.* Comfort working in a dynamic environment, balancing customer engagement and operational tasks.* Strong organizational skills and attention to detail.* Reliability and commitment to consistent attendance.**What** **You’ll** **Get**As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!* Merchandise Discount* Flexible Schedule* Opportunities for Career Advancement* Opportunity to Become a Brand Affiliate* Training and Development* A Global Team of People Who'll Celebrate you for Being YOU**Company Description**Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.Learn more about A&F Co. by visiting our corporate website here.See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF**ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.**