Brand Representative - Castletown Square Mall, Hollister

Abercrombie & Fitch Spain, SL; Indianapolis (IN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll CelebrA

Job summary

Abercrombie & Fitch Co. in Indianapolis seeks a customer-focused retail team member to greet guests, guide product choices, and provide styling support across categories.

You will help maintain the sales floor, process transactions, and support online order pickups, contributing to a welcoming, efficient shopping experience. This role offers merchandise discounts, a flexible schedule, training and development, and opportunities for career advancement within a global brand.

Qualifications

• Welcoming customer experience
• Ability to work in a dynamic environment balancing engagement and tasks
• Strong organizational skills and attention to detail
• Reliability and consistent attendance

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers; anticipate needs and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and keep the environment clean, organized, and visually consistent.
• Cash Wrap Operations: Process purchases, returns, and exchanges accurately and pleasantly.
• Online Orders: Support Save the Sale, in-store pick-up, and ship-from-store orders.

Skills

Customer service

Adaptability

Attention to detail

Reliability

Job description

Job Description:

What You'll Do:

• Customer Experience : Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance : Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations : Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders : Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You'll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.