Brand Protection Manager

United States Digital Space LLC; United States; Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model (3 days in office)

Job summary

the company is seeking an experienced Brand Protection Manager to build and operate its global brand protection program. You will lead efforts to identify, prioritize, and address brand misuse across websites, social media, marketplaces, apps, and advertising networks while coordinating with Legal, Marketing, Security, and external partners.

Based in San Francisco with a hybrid model (3 days in the office), the role involves developing enforcement playbooks, managing vendors, and building

Qualifications

• 10+ years in brand protection and online enforcement.
• Experience managing large-scale enforcement programs.
• Strong cross-functional collaboration across Legal, Marketing, Security and external partners.

Responsibilities

• Build and operate the company’s global brand protection program.
• Monitor and respond to brand misuse across websites, social media, marketplaces and app stores.
• Develop and manage programs to protect products, services and brands.
• Coordinate investigations and enforcement across channels.
• Partner with product, marketing, security, trust & safety, and legal teams.
• Develop enforcement playbooks and escalation processes.
• Manage relationships with brand protection vendors and providers.
• Build scalable operation infrastructure for growing brand portfolio.

Skills

Brand protection

Online enforcement

Program management

Cross-functional collaboration

Investigations

Job description

About the Role

the company’s brands are trusted by hundreds of millions of users around the world. As awareness and adoption of the company’s products continue to grow, so does the volume and sophistication of brand abuse, including impersonation, scams, copycat applications, fraudulent websites, social media misuse, and other forms of online infringement.

We are seeking an experienced Brand Protection Manager to build and operate the company’s global brand protection program. This role will lead efforts to identify, prioritize, and address misuse of the company’s brands across websites, social media platforms, app stores, marketplaces, advertising networks, and other online ecosystems.

The ideal candidate combines strong operational execution, investigative instincts, and program management skills. They are comfortable working across Legal, Marketing, Comms, Security, Trust & Safety, and external partners to address emerging threats and develop scalable enforcement programs. This role will lead the company’s Brand Protection & Operations function and help ensure that the company’s brands remain trusted, protected, and resilient as the company continues to grow globally.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Build and operate the company’s global brand protection program.

• Monitor and respond to misuse of the company brands across websites, social media, marketplaces, app stores, advertising platforms, and emerging online ecosystems.

• Develop and manage programs to protect the company products, services, and associated brands.

• Coordinate investigations and enforcement efforts across online and offline channels.

• Partner with product, marketing, security, trust & safety, and legal teams to address brand abuse and emerging threats.

• Develop enforcement playbooks, prioritization frameworks, and escalation processes.

• Manage relationships with brand protection vendors, monitoring providers, and enforcement partners.

• Build scalable operation infrastructure capable of supporting the company’s rapidly growing brand portfolio.

You might thrive in this role if you have:

• 10+ years in brand protection, online enforcement, platform enforcement, and related areas.

• Experience managing large-scale online enforcement programs.

• Familiarity with domains, marketplaces, app stores, social platforms, and digital fraud ecosystems.

• Strong operational and analytical skills.

• Ability to prioritize among large volumes of enforcement activity.

• Experience working cross-functionally and scaling programs.

About the company

the company is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see the company’s Aff ...

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At the company, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.