Brand Protection Manager

OpenAI; San Francisco (CA); Hybrid; USD 216,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Relocation assistance

Job summary

OpenAI is seeking a seasoned Brand Protection Lead to build and operate a global program guarding OpenAI's brands across web, social, marketplaces, and apps. You will monitor misuse, develop enforcement playbooks, and coordinate across product, marketing, security, trust & safety, and legal teams.

This hybrid role based in San Francisco offers relocation assistance and the chance to shape how OpenAI defends its portfolio as it grows.

Qualifications

• 10+ years in brand protection and online enforcement.
• Experience managing large-scale enforcement programs.
• Familiarity with domains, marketplaces, app stores and social platforms.

Responsibilities

• Build and operate OpenAI’s global brand protection program.
• Monitor and respond to misuse of OpenAI brands across websites, social media, marketplaces, app stores, advertising platforms, and emerging online ecosystems.
• Develop and manage programs to protect OpenAI products, services, and associated brands.
• Coordinate investigations and enforcement efforts across online and offline channels.
• Partner with product, marketing, security, trust & safety, and legal teams to address brand abuse and emerging threats.
• Develop enforcement playbooks, prioritization frameworks, and escalation processes.
• Manage relationships with brand protection vendors, monitoring providers, and enforcement partners.
• Build scalable operation infrastructure capable of supporting OpenAI’s rapidly growing brand portfolio.

Skills

Brand protection leadership

Online enforcement

Cross-functional collaboration

Operational analytics

Program management

Job description

About The Role

OpenAI’s brands are trusted by hundreds of millions of users worldwide. As awareness and adoption of OpenAI’s products continue to grow, so does the volume and sophistication of brand abuse—including impersonation, scams, copycat applications, fraudulent websites, social media misuse, and other forms of online infringement.

In This Role, You Will

• Build and operate OpenAI’s global brand protection program.
• Monitor and respond to misuse of OpenAI brands across websites, social media, marketplaces, app stores, advertising platforms, and emerging online ecosystems.
• Develop and manage programs to protect OpenAI products, services, and associated brands.
• Coordinate investigations and enforcement efforts across online and offline channels.
• Partner with product, marketing, security, trust & safety, and legal teams to address brand abuse and emerging threats.
• Develop enforcement playbooks, prioritization frameworks, and escalation processes.
• Manage relationships with brand protection vendors, monitoring providers, and enforcement partners.
• Build scalable operation infrastructure capable of supporting OpenAI’s rapidly growing brand portfolio.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

You Might Thrive In This Role If You Have

• 10+ years in brand protection, online enforcement, platform enforcement, and related areas.
• Experience managing large‑scale online enforcement programs.
• Familiarity with domains, marketplaces, app stores, social platforms, and digital fraud ecosystems.
• Strong operational and analytical skills.
• Ability to prioritize among large volumes of enforcement activity.
• Experience working cross‑functionally and scaling programs.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal‑opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for U.S.–based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non‑public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

Compensation

Compensation Range: $216K – $240K