Brand Manager - Burberry

Neiman Marcus Group, Inc.; Beverly Hills (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading luxury retailer seeks a Selling Assistant to support Personal Stylists in delivering exceptional customer experiences. This role involves client communication, appointment management, and operational support, focusing on creating memorable luxury experiences in-store and online.

Benefits

Disability Benefits

Paid Parental Leave

Paid Time Off

Retirement Savings Plan (401K)

NMG Associates Core Discount of 30%

Personal and Professional Development Opportunities

Qualifications

• Demonstrated commitment to customer service excellence.
• Experience using digital tools.

Responsibilities

• Assist Personal Stylist with client communication and outfit recommendations.
• Organize appointment scheduling and gifting initiatives for Top Clients.
• Ensure cleanliness of fitting rooms.

Skills

Customer Service

Technology

Job description

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please reach out to us.

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.

Your Role

As a Selling Assistant, you will assist your stylist with client communication, outfit recommendations, and operational support during the selling process. As an enthusiastic team player, with a demonstrated commitment to customer service excellence, you assist our Personal Stylist / Client Advisor in creating a memorable experience for our customers. You will work on-site and through online platforms and you will report to your assigned Personal Stylist / Client Advisor.

What You'll Do

• Assist the Personal Stylist / Client Advisor in preparing and implementing selling appointments, including ringing transactions at POS and processing merchandise for Fashionphile Service
• Complete post appointment follow up, including order tracking, alterations, thank you notes
• Help organize appointment scheduling, gifting initiatives and experiences for Top Clients
• Enter and maintain precise clientele information
• Assist with Digital selling and Social media presence
• Ensure all unsold merchandise is returned to stock
• Ensure cleanliness of fitting rooms using housekeeping and maintenance services

What You Bring

• Experienced with technology and has experience using digital tools
• Ability to work flexible schedule
• We offer an inclusive and comprehensive range of benefits to our valued associates, including:
  
• Disability Benefits
  
• Paid Parental Leave, Paid Family Leave, and Adoption Support
  
• Paid Time Off
  
• Retirement Savings Plan (401K) and Life Insurance
  
• Financial Solutions
  
• NMG Associates Core Discount of 30%
  
• Personal and Professional Development Opportunities

For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at [e-mail].

Additional Information

• Overtime Status: Non-exempt
• Posting Date: May 15, 2025
• Application Deadline: Applications are accepted on an ongoing basis

My Profile

Create and manage profiles for future opportunities.

Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.

We do not accept unsolicited resumes from staffing firms, recruitment agencies, or any other third parties. Any resumes or candidate profiles submitted to Neiman Marcus Group or its affiliates without prior approval from Neiman Marcus Group Talent Acquisition will be considered unsolicited, and Neiman Marcus Group will not be obligated to pay any referral fees.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at [e-mail].

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