Brand Manager

Hospitality Confidential; Los Angeles (CA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Quarterly Performance Bonus

Employer-paid Medical

Employer-paid Dental and Vision

401k Plan, no matching

1 week Paid Time Off

Monthly car allowance

Job summary

Hospitality Confidential seeks a Brand Manager to lead front‑of‑house operations across two Southern California locations with potential for future sites. The role includes standardizing best practices, partnering with executive leadership, and driving guest experience excellence while traveling between current and upcoming California locations and beyond.

The ideal candidate has 6–8 years of restaurant leadership, experience in high‑volume concepts, and bilingual English/Spanish proficiency,

Qualifications

• Minimum 6–8 years of restaurant leadership experience with strong front‑of‑house operational expertise.
• Experience in high‑volume casual or specialty sushi concepts.
• Fluent in English and Spanish.
• Willingness to work evenings, weekends, and peak periods as needed.
• Ability to travel within California and out of state to future locations.

Responsibilities

• Operational Leadership: support GMs across multiple locations; ensure brand standards and procedures; provide hands‑on support during peak periods; document and implement standardized front‑of‑house processes; identify opportunities for operational improvement.

Skills

Restaurant leadership

Front‑of‑house operations

Communication

Problem solving

Bilingual English/Spanish

Travel flexibility

Job description

Hospitality Confidential is pleased to present an exciting Brand Manager opportunity with a growing hospitality group operating a high-volume, specialty dining concept. This leadership role may be based in Downtown Los Angeles, the San Gabriel Valley, or Irvine, and will oversee operations across two Southern California locations in the San Gabriel Valley and Irvine, and all future locations within and outside of California. The position offers the chance to help shape operational excellence across multiple locations while working closely with executive leadership to support the continued growth of a unique restaurant brand.

About the Role

The Brand Manager will serve as a key operational leader responsible for maintaining brand standards, supporting unit‑level leadership, and ensuring operational consistency across locations. This role may be based in Downtown Los Angeles, the San Gabriel Valley, or Irvine, and will require regular travel between the company’s Southern California restaurant locations near San Gabriel Valley and Irvine, providing hands‑on operational leadership and support. This position focuses heavily on front‑of‑house operations while working closely with culinary leadership to ensure both guest experience and operational performance meet company expectations.

This role is ideal for an experienced multi‑unit restaurant leader who thrives in fast‑paced environments, enjoys hands‑on operational leadership, and has a passion for building strong teams while driving financial performance.

The Brand Manager will partner closely with General Managers, corporate culinary leadership, and executive leadership to standardize best practices, monitor performance metrics, and ensure each location delivers a consistent and exceptional guest experience.

Please note that this role does require some travel between the current and future California locations, as well as out‑of‑state travel to future locations.

Responsibilities

Operational Leadership

• Support and guide General Managers across multiple restaurant locations
• Ensure consistent execution of brand standards, service expectations, and operational procedures
• Provide hands‑on operational support during high‑volume periods as needed
• Document and implement standardized front‑of‑house processes that can be replicated across locations
• Partner with executive leadership to identify opportunities for operational improvement

Team Development

• Coach and mentor management teams to strengthen leadership capabilities
• Establish clear performance expectations and hold managers accountable for results
• Support recruiting, onboarding, and training initiatives for management teams
• Foster a positive, collaborative culture that supports both operational excellence and team growth
• Monitor key financial metrics including sales, food cost, labor cost, and prime cost
• Partner with location leadership to develop weekly and monthly performance targets
• Analyze performance data and implement strategies to improve profitability
• Support inventory controls, purchasing practices, and cost management initiatives

Guest Experience & Brand Standards

• Ensure a consistent guest experience and brand presentation across all locations
• Monitor guest feedback and online reviews and collaborate with location leadership on service recovery when necessary
• Maintain strong relationships with vendors to ensure product quality and operational reliability
• Support initiatives that improve guest satisfaction and operational efficiency

Operational Oversight

• Review weekly operational performance with each location’s leadership team
• Ensure compliance with labor laws, food safety regulations, and company policies
• Monitor operational reporting systems and ensure accurate documentation
• Coordinate with operations teams regarding maintenance needs and facility standards

Qualifications / Requirements

• Minimum 6–8 years of restaurant leadership experience, with strong front‑of‑house operational expertise
• Prior multi‑unit management or senior restaurant leadership experience preferred
• Experience in high‑volume casual or specialty sushi concepts
• Strong understanding of restaurant financials including food cost, labor cost, and prime cost
• Proven ability to lead, develop, and mentor management teams
• Excellent communication, organizational, and problem‑solving skills
• Hands‑on leadership style with a willingness to support operations during peak service periods
• Bilingual fluency in English and Spanish required
• Ability to work evenings, weekends, and peak business periods as needed
• Will travel within California as well as out of state to future locations
• Base Salary Range: $85,000-$95,000 (flexible, based on experience)
• Quarterly Performance Bonus
• 100% Employer‑paid Medical through Anthem
• 100% Employer‑paid Dental and Vision coverage
• 401k Plan, no matching
• 1 week Paid Time Off
• Monthly car allowance

Our client is proud to be an Equal Opportunity Employer. They do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.