Brand Experience & Trends Ambassador

URBN Urban Outfitters, Inc.; Indianapolis (IN); On-site; USD 15,153 - 19,286; Part time

Benefits offered by this job

Flexible scheduling

Employee discount on UO products

Growth opportunities within the brand

Hands-on fashion, culture, and retail

Job summary

URBN Urban Outfitters, Inc. is seeking Brand Ambassadors to bring the store experience to life at our Indianapolis location. You will connect with customers through personal style and pop culture, providing authentic conversations about products, trends, and drops.

You’ll help maintain a welcoming, on-brand space and assist customers across in-store and online shopping channels. Ideal candidates celebrate individuality, enjoy staying current with trends, and thrive in a fast-paced retail

Qualifications

• A genuine love for Urban Outfitters
• Confidence in expressing your personal style and creativity
• A people-first mindset, you enjoy meeting and helping others
• A collaborative attitude and positive energy
• Comfort in a fast-moving, ever-changing environment
• Flexibility with scheduling (nights, weekends, holidays)
• Experience in retail or customer service is a plus, but not required

Responsibilities

• Bring the Brand to Life: show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online
• Create the Energy on the Salesfloor: engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about
• Make Shopping Seamless: help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand
• Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between
• Stay Curious + Flexible: be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun
• Work as a Team: support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be

Job description

URBN Urban Outfitters, Inc. is seeking Brand Ambassadors to bring the store experience to life at our Indianapolis location. You will connect with customers through personal style and pop culture, providing authentic conversations about products, trends, and drops.

You’ll help maintain a welcoming, on-brand space and assist customers across in-store and online shopping channels. Ideal candidates celebrate individuality, enjoy staying current with trends, and thrive in a fast-paced retail