Brand Experience Specialist - Flexible Schedule & Growth

Abercrombie & Fitch Spain, SL; Durham (NC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Career advancement opportunities

Brand affiliate opportunity

Training and development

Supportive global team

Job summary

Abercrombie & Fitch Co. in Durham, NC seeks a Store Associate to deliver exceptional customer service and maintain an engaging sales floor. You will greet customers, provide styling guidance, and support replenishment while ensuring a clean and organized environment.

The role supports shopping across channels, including in-store and online orders, with a focus on friendly checkout experiences and accurate processing of purchases and returns. Training and team collaboration are emphasized.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming and attentive service to all customers; initiate conversations and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment; ensure presentation standards are met.
• Process purchases, returns, and exchanges accurately and efficiently with a friendly checkout experience.
• Support Save the Sale orders, fulfill In-Store Pick-Up, and package ship-from-store orders to create a seamless omni-channel experience.

Skills

Welcoming service

Adaptability

Organization

Reliability

Job description

Abercrombie & Fitch Co. in Durham, NC seeks a Store Associate to deliver exceptional customer service and maintain an engaging sales floor. You will greet customers, provide styling guidance, and support replenishment while ensuring a clean and organized environment.

The role supports shopping across channels, including in-store and online orders, with a focus on friendly checkout experiences and accurate processing of purchases and returns. Training and team collaboration are emphasized.