Brand Experience Associate - Flexible Schedule

Abercrombie & Fitch Spain, SL; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking a friendly Sales Associate in Charlotte, NC to deliver warm, attentive service on the floor, anticipate customer needs, and offer styling guidance across departments.

You will keep the sales floor organized, assist with replenishment, handle purchases and returns, and support online orders to create a seamless omni-channel experience.

The position offers a merchandise discount, a flexible schedule, and opportunities for career advancement within the brand.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Job description

Abercrombie & Fitch Co. is seeking a friendly Sales Associate in Charlotte, NC to deliver warm, attentive service on the floor, anticipate customer needs, and offer styling guidance across departments.

You will keep the sales floor organized, assist with replenishment, handle purchases and returns, and support online orders to create a seamless omni-channel experience.

The position offers a merchandise discount, a flexible schedule, and opportunities for career advancement within the brand.