Brand Experience Specialist — Flexible Schedule & Discount

Hollister Co; Lakeland (FL); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Training and Development

Job summary

Hollister Co in Lakeland, FL is seeking Brand Representatives to bring the store experience to life by engaging customers with care and representing our brand authentically in a welcoming environment.

You’ll assist customers, support styling guidance across categories, maintain presentation standards, and ensure smooth checkout and omni-channel order processing. This role values reliability and consistent attendance.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Anticipate needs, initiate conversation naturally, and offer product support and styling guidance.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Job description

Hollister Co in Lakeland, FL is seeking Brand Representatives to bring the store experience to life by engaging customers with care and representing our brand authentically in a welcoming environment.

You’ll assist customers, support styling guidance across categories, maintain presentation standards, and ensure smooth checkout and omni-channel order processing. This role values reliability and consistent attendance.