Brand Experience Ambassador (Customer-Focused & Flexible)

Hollister Co; Melbourne (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. in Florida is seeking a Brand Representative for Hollister to engage customers, maintain a welcoming store environment, and assist shoppers across categories. The role emphasizes friendly service and product guidance throughout the store.

Responsibilities include replenishment, cashier duties, and supporting online orders to deliver a seamless omni-channel experience while upholding presentation standards and teamwork.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges with a friendly checkout experience.
• Online Orders: Support Save the Sale orders, fulfill In-Store Pick-Up, and package ship-from-store orders.

Skills

Customer service

Attention to detail

Reliability

Flexibility

Job description

Abercrombie & Fitch Co. in Florida is seeking a Brand Representative for Hollister to engage customers, maintain a welcoming store environment, and assist shoppers across categories. The role emphasizes friendly service and product guidance throughout the store.

Responsibilities include replenishment, cashier duties, and supporting online orders to deliver a seamless omni-channel experience while upholding presentation standards and teamwork.