Brand Experience Lead: Visual Merchandising

URBN Urban Outfitters, Inc.; State College (Centre County); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

Urban Outfitters located in State College, PA, is seeking a Visual Merchandising Manager to support store operations with an emphasis on merchandising and display. You will collaborate with the store team to create an inspiring visual experience for customers and drive sales.

The role demands leadership in recruiting and training, setting clear objectives, and coaching staff on processes and displays. Expect flexibility to work nights, weekends, and holidays.

Qualifications

• 3+ years store visual merchandising and leadership experience.
• Strong merchant skills and a history of delivering financial results.
• Experience with floor planning.
• Proven record of developing great talent.
• Ability to work flexible hours including nights, weekends and holidays.

Responsibilities

• Brand Experience: Acts as a brand representative reflective of the company values; partners with the Display Artist and Department Managers on the creation of an engaging visual experience that appeals to the UO customer.
• Delivers exceptional customer experiences that are engaging and personalized, yet efficient.
• Takes a forward-thinking approach to the customer experience, in-store creative marketing, merchandising, activations, and supporting store teams to drive sales and create a compelling store environment.
• Leadership + Team Management: Supports the recruiting, hiring, mentoring, and training of department and display candidates to drive bench and succession planning; maintains responsibility and ownership of own development and professional growth.
• Sets clear objectives and expectations by coaching team members on store processes, business analysis, merchandise placement and standards, visual display.
• Inspires team through shared fate, creativity, and empowerment; tailors motivation to the individual and leveraging the strengths of the team.
• Visual + Business Operations: Manages visual direction of display and merchandising process from planning through execution to meet company expectations, budgets, and timeline.
• Assesses store business using company reporting tools to identify department and global opportunities for the store; takes smart visual risks with measurable results to maximize sales and impact customer experience.
• Drives an effective shipment and omni process to prioritize getting product to the customer; takes a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns.
• Takes an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business.
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.
• Communication + Relationships: Facilitates the sharing of product knowledge, current trends, visual priorities and brand messaging through daily meetings with the team and customer.
• Checks in with Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork on completing store objectives; encourage and demonstrate adaptability to affect change and successfully execute a shared vision.
• Stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team; provides global product and visual feedback to Store Manager and District Manager.

Skills

Visual merchandising

Leadership

Floor planning

Merchandising analytics

Talent development

Flexibility

Job description

Urban Outfitters located in State College, PA, is seeking a Visual Merchandising Manager to support store operations with an emphasis on merchandising and display. You will collaborate with the store team to create an inspiring visual experience for customers and drive sales.

The role demands leadership in recruiting and training, setting clear objectives, and coaching staff on processes and displays. Expect flexibility to work nights, weekends, and holidays.