Brand Experience & Customer Care Associate

Old Navy; Mechanicsburg (Cumberland County); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

50% off regular-priced merchandise

Competitive Paid Time Off plan

Employee stock purchase plan

Medical, dental, vision and life insurance

Job summary

A well-known retail brand in Cumberland County is looking for a Brand Associate to engage with customers and deliver exceptional service. As part of the team, you will promote brand loyalty, maintain a positive work environment, and support sales operations. Ideal candidates are effective communicators, customer-focused, and adaptable to meet business needs, including weekend and holiday shifts. The role comes with attractive employee benefits, including merchandise discounts and a competitive Paid Time Off plan.

Qualifications

• Ability to effectively interact with customers and team members.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and thrives in a fast-paced environment.
• Willingness to work flexible hours, including holidays and weekends.
• Capacity to lift up to 30 lbs.

Responsibilities

• Engage and connect with customers to provide excellent service.
• Promote loyalty programs and drive sales.
• Maintain organized work areas and execute operational processes.
• Handle customer interactions and issues professionally.

Skills

Customer service

Effective communication

Problem-solving

Flexible scheduling

Retail technology

Job description

A well-known retail brand in Cumberland County is looking for a Brand Associate to engage with customers and deliver exceptional service. As part of the team, you will promote brand loyalty, maintain a positive work environment, and support sales operations. Ideal candidates are effective communicators, customer-focused, and adaptable to meet business needs, including weekend and holiday shifts. The role comes with attractive employee benefits, including merchandise discounts and a competitive Paid Time Off plan.