Brand Experience & Customer Care Associate

Old Navy; Jacksonville (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

50% off regular-priced merchandise

Competitive Paid Time Off

401(k) with company matching

Employee stock purchase plan

Medical, dental, vision and life insurance

Job summary

A major retailer in Jacksonville, Florida, is seeking a Brand Associate to engage with customers and enhance brand loyalty. Responsibilities include providing excellent customer service, understanding product offerings, and supporting store operations. Candidates should communicate effectively, be customer-focused, and thrive in a fast-paced environment. Benefits include competitive discounts, paid time off, and a comprehensive 401(k) plan. Flexible scheduling is required, including evenings and weekends.

Qualifications

• Good communicator with the ability to effectively interact with customers.
• Customer-focused service provider both on and off the sales floor.
• Passionate about retail and thrive in a fast-paced environment.

Responsibilities

• Engage and connect with customers by providing excellent service.
• Promote loyalty through customer education.
• Enhance customer experience using omnichannel offerings.

Skills

Communication

Customer service

Problem solving

Retail technology

Job description

A major retailer in Jacksonville, Florida, is seeking a Brand Associate to engage with customers and enhance brand loyalty. Responsibilities include providing excellent customer service, understanding product offerings, and supporting store operations. Candidates should communicate effectively, be customer-focused, and thrive in a fast-paced environment. Benefits include competitive discounts, paid time off, and a comprehensive 401(k) plan. Flexible scheduling is required, including evenings and weekends.