Brand Experience Associate - Seasonal Retail

Gap; Grapevine (TX); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) match

Employee stock purchase plan

Health insurance

Job summary

Gap Inc. in Grapevine, TX is looking for a Brand Associate to bring our optimistic American style to life for customers.

You will deliver exceptional service, educate on products, and collaborate with leadership to create a best-in-class experience across in-store and omnichannel touchpoints. You’ll engage customers, promote loyalty programs, drive sales through suggestive selling, and help keep the store and back-of-house organized.

Qualifications

• Excellent communication skills and ability to engage customers.
• Customer-focused service provider both on and off the sales floor.
• Passionate about retail and thrives in a fast-paced environment.
• Flexible schedule including holidays, evenings, weekends, and overnight shifts.
• Able to use retail technology and lift up to 30 lbs.

Responsibilities

• Consistently treat all customers and employees with respect and maintain a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting rooms, cash wrap, and back-of-house as needed.
• Maintain a neat, clean, and organized work center.
• Handle customer interactions and potential issues professionally.
• Execute operational processes efficiently.

Skills

Communication

Customer service

Retail experience

Problem solving

Flexibility

Retail technology

Lift up to 30 lbs

Job description

Gap Inc. in Grapevine, TX is looking for a Brand Associate to bring our optimistic American style to life for customers.

You will deliver exceptional service, educate on products, and collaborate with leadership to create a best-in-class experience across in-store and omnichannel touchpoints. You’ll engage customers, promote loyalty programs, drive sales through suggestive selling, and help keep the store and back-of-house organized.