Brand Experience Associate — Retail & Loyalty

Gap Inc.; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Gap Inc. in New York is seeking a Brand Associate to bring the brand to life for customers. You’ll deliver a best-in-class customer experience, educate shoppers about products, and use your knowledge to inform and inspire wardrobe choices.

Collaborating with the leadership team, you’ll engage with customers across in-store and digital channels, promote loyalty programs, and support daily store operations while maintaining a neat, organized work space.

Qualifications

• Previous retail customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to collaborate with team and leaders to meet goals.

Responsibilities

• Deliver exceptional customer service and foster brand loyalty.
• Educate customers about loyalty programs and products.
• Engage customers to drive sales through suggestive selling and omni-channel approaches.
• Maintain a neat, clean, and organized store environment.

Skills

Customer service

Communication

Teamwork

Retail tech

Tools

POS system

Job description

Gap Inc. in New York is seeking a Brand Associate to bring the brand to life for customers. You’ll deliver a best-in-class customer experience, educate shoppers about products, and use your knowledge to inform and inspire wardrobe choices.

Collaborating with the leadership team, you’ll engage with customers across in-store and digital channels, promote loyalty programs, and support daily store operations while maintaining a neat, organized work space.