Brand Experience Associate - Flexible Schedule & Growth

Abercrombie & Fitch Co.; Strongsville, Northern (OH, KY); Hybrid; USD 21,000 - 32,000; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Opportunities for career advancement

Brand affiliate opportunity

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative in Strongsville, OH to welcome customers, assist with finding products, and maintain an engaging store atmosphere. You will help guests with styling guidance and ensure the sales floor remains organized and visually appealing.

The role emphasizes reliability, adaptability in a dynamic retail environment, and strong attention to detail, with opportunities for growth within the brand and a focus on guest experience.

Qualifications

• Provide warm, welcoming customer experience.
• Balance customer engagement with operational tasks.
• Maintain strong organization and attention to detail.
• Demonstrate reliability with consistent attendance.

Responsibilities

• Provide warm, welcoming service and assist customers with finding products and styling guidance across categories.
• Support replenishment and maintain a clean, visually consistent sales floor.
• Process purchases, returns, and exchanges accurately and with a positive checkout experience.
• Support omni-channel tasks including Save the Sale orders and in-store pickup processes.

Skills

Customer service

Adaptability

Organization

Reliability/attendance

Job description

Abercrombie & Fitch Co. is seeking a Brand Representative in Strongsville, OH to welcome customers, assist with finding products, and maintain an engaging store atmosphere. You will help guests with styling guidance and ensure the sales floor remains organized and visually appealing.

The role emphasizes reliability, adaptability in a dynamic retail environment, and strong attention to detail, with opportunities for growth within the brand and a focus on guest experience.