Brand Experience Associate — Flexible Schedule & Growth

A&F Stores, Inc.; North Carolina; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Career advancement

Brand Affiliate

Training and development

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative to bring our store experience to life by engaging customers, offering styling guidance, and maintaining a welcoming environment.

You will support operations on the sales floor, process purchases and returns, and assist with online orders, with a flexible schedule and opportunities for career advancement within a global team that values YOU.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and ensuring presentation standards are met.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

Job description

Abercrombie & Fitch Co. is seeking a Brand Representative to bring our store experience to life by engaging customers, offering styling guidance, and maintaining a welcoming environment.

You will support operations on the sales floor, process purchases and returns, and assist with online orders, with a flexible schedule and opportunities for career advancement within a global team that values YOU.