Brand Experience Associate – Flexible Schedule & Growth

Abercrombie & Fitch Spain, SL; Leesburg (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Job summary

Abercrombie & Fitch Co. in Leesburg, VA is seeking a Customer Experience Specialist to provide warm, attentive service and styling guidance across categories while supporting omni-channel initiatives.

You will assist with replenishment, merchandising presentation, and seamless checkout operations, plus handling online orders like in-store pickup and ship-from-store, with opportunities for advancement and employee discounts.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, attentive service to all customers and offer styling guidance across categories.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges with a friendly checkout experience.
• Support Save the Sale orders, in-store pickup, and ship-from-store packaging.

Skills

Welcoming customer experience

Dynamic environment

Organizational skills

Reliability and attendance

Job description

Abercrombie & Fitch Co. in Leesburg, VA is seeking a Customer Experience Specialist to provide warm, attentive service and styling guidance across categories while supporting omni-channel initiatives.

You will assist with replenishment, merchandising presentation, and seamless checkout operations, plus handling online orders like in-store pickup and ship-from-store, with opportunities for advancement and employee discounts.