Brand Experience Associate

abercrombie.com; Tannersville (Monroe County); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll CelebrA

Job summary

Abercrombie & Fitch Co. (A&F Co.) is seeking Brand Representatives to bring the store experience to life—engaging customers and helping create a welcoming environment. You’ll guide styling across categories and ensure a clean, well-presented space.

You'll support replenishment, handle purchases and returns, and assist with online orders to deliver a seamless omni-channel experience. This role emphasizes reliability, strong communication, and consistent attendance.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Cash Wrap Operations: Process purchases, returns, and exchanges while ensuring a friendly checkout experience.
• Online Orders: Support Save the Sale orders, fulfill In-Store Pick-Up, and ship-from-store orders.

Skills

Customer service

Communication

Reliability

Team player

Job description

Abercrombie & Fitch Co. (A&F Co.) is seeking Brand Representatives to bring the store experience to life—engaging customers and helping create a welcoming environment. You’ll guide styling across categories and ensure a clean, well-presented space.

You'll support replenishment, handle purchases and returns, and assist with online orders to deliver a seamless omni-channel experience. This role emphasizes reliability, strong communication, and consistent attendance.