Brand Experience Associate

jlb; Minneapolis (MN); Hybrid; USD 42,000 - 64,000; Full time

Job summary

jlb in Minneapolis, MN is seeking a Brand Experience Associate to help execute showroom setups, manage inventory, and support events and workplace experiences. The role blends hands-on merchandising, hospitality, and administrative tasks to keep spaces guest-ready and organized.

You will use Adobe Illustrator and Photoshop for presentation assets, coordinate catering, manage supplies, assist with meetings, and maintain common areas.

Qualifications

• 3+ years in styling, merchandising, design, office administration, hospitality, events, or related field.
• Strong eye for typography, color, composition, and visual storytelling.
• Proactive, organized, and able to multitask in a fast-paced environment.

Responsibilities

• Execute showroom setups, takedowns, fixture placement, and visual presentations.
• Proficient with Illustrator/Photoshop for boards, signage, and display assets.
• Create high-quality mockups for client presentations and merchandising visuals.
• Assist with sample management, asset sourcing, and inventory control.
• Coordinate meeting hospitality, catering, and guest accommodations.

Skills

Showroom styling

Merchandising

Event support

Hospitality

Office administration

Adobe Illustrator

Adobe Photoshop

Tools

Adobe Illustrator

Adobe Photoshop

Microsoft Office

Job description

Brand Experience Associate - Hybrid in Minneapolis, MN

Position Summary

The Brand Experience Associate supports the day-to-day execution of showroom experiences, workplace operations, hospitality services, and creative production. This role ensures environments are organized, guest-ready, well-stocked, and operating efficiently while assisting with showroom setups, meetings, events, and creative support projects.

The ideal candidate is highly organized, hands-on, service-oriented, and eager to develop skills in visual merchandising, styling, experiential marketing, and workplace experience.

Key Responsibilities

Showroom Execution & Creative Production

• Execute showroom setups and takedowns, merchandising, fixture placement, prop staging, and visual presentations.
• Proficient in Adobe Illustrator and Photoshop to execute presentation boards, signage, printed materials, display assets, and other visual communication materials.
• Create high-quality physical mockups that bring concepts to life, support client presentations, and aid merchandising and showroom visualization.
• Assist with sample management, organization, and inventory
• Help source imagery, creative assets, props, and materials for presentations and displays.

Hospitality & Guest Experience

• Coordinate meeting hospitality including catering, food orders, beverage setup, registration, kitchen maintenance, and guest accommodations.
• Support internal events, customer meetings, culture club, and employee gatherings.
• Assist with visitor experience and workplace orientation activities.
• Maintain hospitality inventory and replenishment schedules.

Office Operations & Support

• Serve as a primary resource for office operations and administration.
• Submit and track maintenance requests.
• Coordinate package handling, deliveries, and shipping needs.
• Maintain workspace organization, cleanliness, storage areas, and common spaces.
• Troubleshooting shipping and receiving issues.
• Support storage, fixture, and assets maintenance.
• Order and manage office supplies, hospitality supplies, and operational materials.
• Maintain inventory levels and create restocking schedules.
• Provide basic support for meeting room technology, printers, Wi-Fi connectivity, and workplace equipment.
• Coordinate with IT and vendors when escalation is required.
• Assist employees and visitors with common technology needs.

Administrative Support

• Maintain operational documentation and workplace processes.
• Assist with scheduling, reservations, and meeting logistics.
• Handle day-to-day administrative tasks that support workplace operations.

Qualifications

• 3+ years of experience in styling, merchandising, design, office administration, hospitality, events, or related field.
• Inherently creative with a strong eye for design and a deep understanding of design fundamentals, including typography, color, composition, and visual storytelling.
• Strong organizational and multitasking abilities.
• Proactive and solutions-oriented, with a can-do mindset, strong sense of ownership, and a willingness to independently problem-solve.
• Detail-oriented with excellent follow-through.
• Comfortable working in a fast-paced, hands-on environment.
• Proficiency in Microsoft Office & Adobe Creative Suite
• Ability to lift, move, and set up materials, fixtures, and showroom assets as needed.