Brand Experience Ambassador - Flexible Schedule & Growth

Abercrombie & Fitch Spain, SL; Milpitas (CA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to deliver a welcoming, customer-first store experience in Milpitas, CA.

You will assist shoppers, guide product selection, and maintain presentation throughout the sales floor while supporting omni-channel orders and a positive checkout experience. The role emphasizes inclusive service, strong organizational skills, reliability, and the ability to balance customer engagement with operational duties in a fast-paced setting.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Welcoming service

Attention to detail

Reliability

Teamwork

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to deliver a welcoming, customer-first store experience in Milpitas, CA.

You will assist shoppers, guide product selection, and maintain presentation throughout the sales floor while supporting omni-channel orders and a positive checkout experience. The role emphasizes inclusive service, strong organizational skills, reliability, and the ability to balance customer engagement with operational duties in a fast-paced setting.